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Trade Support Specialist

Hybrid in Manhattan

Seeking a Senior Vice President to join the Trading Technology Support Team. This is a front office position.  Company specializes in global trading and fund services for institutional clients. We offer a comprehensive suite of services that provide investment managers with trading solutions that are customizable, scalable and targeted to their needs. We are active in Equity Trading, Fixed Income, Futures Trading, Forex, Convertible and Preferred Securities, Equity Derivatives, Prime Brokerage, Outsource Trading, Direct Market Access, Capital Markets, Equity Research and Corporate Access. The ideal candidate has a depth of experience supporting trading systems and trading desk users on Global Equities, Options, ETF, FX, and Market Making desks. This role is front and center, supporting the end user applications on an institutional trading floor. It requires someone who thrives in a fast paced, innovative and collaborative environment.

Requirements and Qualifications
Role and Responsibility
• Strong understanding of typical front and middle-office trade flows and processes for the listed asset classes (Global Equities, Options, ETF, FX, Market Making Desks, etc)
• Depth of understanding of FIX networks and electronic order flow on both client and exchange side to handle support issues.
• Experience supporting the following systems: Fidessa, RediPlus, Itiviti Connectivity Platform , Raptor, Bloomberg EMSX, any other sell side OMSs
• Comfortable managing outage calls, tracking resolution status and coordinating with vendors and internal senior management to provide status and next steps
• Must have worked on a trading floor supporting day to day trading issues.

Requirements & Qualifications
• Minimum 8-10 years of experience supporting Order Management and Execution Management Systems for the asset classes listed above.
• Undergraduate degree from a top-tier school
• A strong candidate brings with them a keen interest in the business of trading and finance and a great attitude
• General business knowledge of the asset classes listed above
• Comfortable working under pressure and multi-tasking in a fast-paced, demanding environment
• Candidate must be a highly motivated self-starter with keen attention to detail and follow up
• Outstanding written and oral communication skills.
• Strong analytical and problem-solving skills
• Experience working as part of a global team
• Experience managing vendor relationships
• This is a hybrid role and requires a minimum of 3 days in the NYC office

Additional Skills:
• Direct experience with electronic trading products including DMA, algorithms, dark pools, etc.
• Securities licensing - Series 7, 55, 63
• Technical skills: SQL, Excel VBA.


Java Developer

Hybrid in Jersey City or Omaha


Mid level Java Developer will be part of a cross functional agile team to support Financial Risk Management.  This individual will be part of 1 or more projects that will help identify Risk in semi real-time across millions of our customers.  This individual will work closely with developers, a scrum master and product owners.

What you are good at

Execute solutions

  • Participates in moderate to highly complex programming tasks, providing review of various development tasks and documentation.

  • Provides analysis of problems and recommends solutions.  

  • Accountable for application security principles including the development of secure coding standards and practices.

  • Is a key contributor in client/technology interactions in the development of technology solutions.

  • Help provide devops ideas and technology solutions

  • Help support new tasks along with enhancing existing software

  • Help troubleshoot complex issues in both development and production environments, ensuring timely resolution of issues.

  • Flexibility in helping additional technology areas

What you have

  • 4 Year College Degree; Computer Science or related discipline or equivalent experience

  • 3+ Years of Java Programming experience required.    

  • Excellent written and verbal communication skills

  • 3+ years’ experience with Object Oriented Analysis and Design

  • 3+ years’ experience with distributed systems development

  • 3+ years’ experience with real time, high volume transaction systems. (preferred but not required)

  • 3+ years’ experience with Agile, Test Driven Development or related lifecycle methodologies

  • Experience working with highly concurrent systems (preferred but not required)

  • Knowledge and experience of multi-threading and concurrency (preferred but no required)

  • Financial services experience (preferred but not required)

  • Experience with real time processing, relational database systems, and data  

  • Ability to interpret business requirements

  • Experience with Unix/Linux, Windows

  • Demonstrated experience working with core business logic within applications

  • Independently assess risks, benefits and consideration of alternatives and makes decisions

  • Military education or experience may be considered in lieu of civilian requirements listed

Project Manager

Hybrid in Manhattan

Project management professional to lead OCM activities associated with the Project.

The professional will work diligently with external stakeholders (Project architects, engineers, A/V design professionals) and key internal stake holders (Human Resources, Information Technology, Communications, Compliance Facilities Management) on topics of OCM that include:

  •  Creating and organizing trainings on how to work and how to manage staff in a hybrid / flex environment.

  •  Protocols for seating assignments and booking of conference rooms

  •  Guidelines for best practices when working in the new open environment, such as:

  • Confidentiality considerations in an open, flex working environment

  • Guidance on the usage of the new audio/visual technology

  • Assignment of and proper use of personal storage lockers

The professional will report to OCM Project Team and will be responsible for:

  • Developing an understanding of both the current and new work environments to determine key subject matter to be addressed through OCM. 

  • Diligently managing the OCM activities from a planning stage to implementation to post-implementation support.

  • Coordinating with architects for alignment with Change Management topics related to workplace design.

  • Creating presentation and guidance materials for staff. 

  • Leading knowledge sessions on OCM topics for staff

  • Arranging for demonstrations of new technology.

  • Developing reference guides and procedures for administrators of new technology applications. 

Back-Office Settlements/Trade Processing

Hybrid in Metro Park NJ
Requirement: Extensive FED wire settlement experience using BNY BDC system

Trade Processing: Processing of cash trades (buys/sells) and repo transactions clearing through the BNY BDC fed wire system.

Pair-Offs: Monitoring and processing of customer pair-offs, including cancellation of trades transmitted to BNY to affect pair-off wire payment.

Systems: Knowledge of all BNY BDC functions, including the transmission modes, position screens, pending trades, ACK/NAK, RDARS, cash screens.

Interaction: High volume processing and knowledge of fed wire deadlines, constant interaction with middle office and treasury repo desk.

Reconciliation: Intraday and end of day balancing of activity cleared at BNY that was processed on Phase3 system to ensure balancing of positions and cash. Process journal entries and cash movements on Phase3.

FICC: Knowledge of FICC processing, including trades netted and balance order fails with the Clearing House.

Delivery Leader/Treasury IT

Hybrid in Manhattan

Ideal candidate must have functional product (Treasury and Repo) and Technical (Kondor+, Helix, Apex, SQL, Unix)
knowledge.  Manage the team responsible for daily IT support, project management and development. Be able to understand the environment, business priorities and manage the whole Treasury/ Repo IT landscape. Cooperate closely with other teams
in NY and Head Office. 

          1. Supports the team on achieving its objectives on both Delivery and Production

  • The person removes all blocking issues going beyond the team’s authority or requiring support from other teams

  • The person is focused on resolving issues and ensuring timely delivery of solutions both internal to the Bank as well as with external Vendors

  •  The person inspires the team on new practices and quality standards, in strong partnership with the Technical Leader

  • The person leads and inspire the team to always use high quality standards and newest technology

  • The person‘s accountable for Production stability of his scope

            2. Coaches the team to maximize autonomy and Continuous Improvement

  • The person ensures actions are taken during Retrospectives and delivered

  • The person follows performances indicators (team velocity, quality, motivation)

           3. Facilitate Team delivery

  • Challenges requirements according to constraints

  • Ensures User Stories are written & the quality of the stories and acceptance criteria

  • Ensures delivery is timely, meets expectations, of quality and on budget

         4. Ensures reporting for the team

  • The person ensures budget transparency with his aligned Product Owner

  • The person manages Delivery, Production and Budget reporting with the PO.

Key Responsibilities

  • Defining IT strategy, cost reduction through simplification, and improvement of efficiencies 

  • Follow Global IT Strategy, optimize the team by ensuring efficiency and simplification of the environment

  • Applications support for end users. Include coordination with external vendors, head office etc.

  • Project management and business analysis expertise.

  • User request management

  • Escalation management 

  • Ensuring the stability of production environment

Experience Required:
Support function for Treasury IT applications functional and technical design
Experience working with the trading desks, supporting FO, MO, BO and Risk dependents.  
Specialist Training Required:
Project management
Business Analysis
Competencies Required:
Microsoft Office Suite, specifically Excel, Visio, Power Point, Word
Applications architecture design
Skills & Knowledge Requirements:
Soft skills:

  • Strong written and verbal communication skills

  • Good organizational skills with attention to detail

  • Multi-tasking

  • Ability to analyze and summaries information

  • Ability to work autonomously

  • Comfortable in working with multiple teams across locations with excellent inter-personal skills.

  • Management of people and capacity of the team members.

 Technical skills:

  • Kondor +

  • SQL

  • Unix

 Functional skills:

  • Fixed income, IRD product knowledge such as loans, deposits, repos, swaps, commercial papers

  • PnL and Risk computations

Past experience with business continuity (Disaster Recovery)
Any other relevant information:
Familiar with information systems functional and business processes

Team Lead - Credit and Rates IT

Hybrid in Manhattan

Team lead of functional domain in Credit and Rates IT responsible with

  • Functional support of systems

  • Addressing user requests – support and enhancements

  • Liaise with HO team(s) - when needed - to resolve related issues and necessary enhancements

  • Team management including planning, organizing and controlling all activities of the team, and establish, implement and ensure ongoing support of new and / or existing systems and procedures.

Key Responsibilities

Management of the IT sub domain related to Credit and Rates IT systems in NY includes:

  • Applications support for end users. Include coordination with external vendors, head office etc.

  • Business analysis expertise for local requirements and coordination with HO

  • Efficiencies through simplification for both workflows and cost

  • Coordination of application developments where development is either in house or through 3rd party vendors, though minor development may at times be required

  • Configuration updates of systems as required / needed based on change control processes and procedures

  • Addressing audit and regulatory requirements

Duties performed

  • Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.

  • Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.

  • Provide input to general architecture - including hardware, network, tools, software, etc.

  • Develop good relations with the business; follow relationship with third parties, manage / assist members.

  • Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.

  • Ensure operational integrity and stability of all systems - including out of hours support (24/7), where required.

  • Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.

  • Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable

  • Direct research on internally developed systems or third-party customized systems.

  • Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.

  • Ensure the following processes are in place and efficiently executed: change management, incident management, problem management, knowledge management, demand management.

  • Exercise the duties of a manager with respect to supervision of all personnel within the team including staffing, training and development, performance appraisals.

  • Consult with and advise other departments on systems and procedures.

Systems support:

  • Ensure integrity of all systems.

  • Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members

  • System support for linear, fx, securitization, credit and non-linear products lines: Orchestrate, Summit, Murex among others [not exhaustive].  This includes after-office support for nightly batch processes when applicable as well as miscellaneous processes or actions that can be done during non-business hours, or special operations like upgrades or BCP

  • Provide technical solutions for user or management requests.

  • Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.

  • Follow up on special requests from management.

Project management and business analysis expertise. In that capacity:

  • Acting as Project Manager / PMO on IT projects:

    • Project manager role on IT projects. This includes, when applicable, change management activities (including roles and responsibilities, creation of service level agreements, review of current processes, definition of target processes and organization…); project scoping, planning and monitoring; define risk analysis on the different IT activities involved in the IT projects; organization of training as well as User Acceptance Testing.

    • Ensure adherence to the System Project Life Cycle (SPLC) and produces or assists in the production of key deliverables defined by the SPLC.

    • Organize working, project and steering committees.

    • Ensure liaison and alignment with the HO for requirements and delivery

    • Ensure that all system implementations meet US regulatory standards and are done in accordance with the Bank’s policies and procedures.

  • Acting as Business Analyst:

    • Gather requirements and define specifications so development can be done.

    • Propose and design technology solutions and transform them into clear business and technical requirements.

    • Coordinate and assist with development teams to ensure proper implementation of business requirement in the information system.

    • Liaise with the business lines to understand strategies and interpret underlying business needs.

    • Ensure coordination and alignment with the HO for requirements

    • Utilize query tools to confirm data quality and investigate questions.

    • Organize and conduct functional testing on major projects or complex changes.

  • Overall Department Objectives including:

    • Maintain and improve service quality.

    • Maintain and improve customer satisfaction (internal and external).

    • Perform assigned responsibilities in a professional manner, and in accordance with company policy.

    • Timely reporting within the IT department’s time tracking system.

    • Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system.

    • Maintain awareness of the regulatory markets and competitive environment.

 Ensure successful execution of projects under the domain, including review, remediation, risk mitigation for delivery on time, with quality and within budget.

  • Follow development procedures as per the internal system project life cycle procedures.

  • Follow policies and procedures of the Bank, as well as regulatory requirements.

  • Ensure accuracy and expediency of any activity related to audits.

  • Oversee proper execution of BCP activities for the domain in scope when necessary.

  • Ensure adherence to LEAN Management processes implemented in NY, especially brief, debrief and PSS.

  • Promote GIT’s values and visions of “1 Team” across all functions and geographical locations.

 Management and Reporting
Supervision of fulltime employees and consultants (depending on project portfolio). 
Key Internal contacts
Any business line involved in projects, more specifically in Credit and Rates business line 
Key External contacts
Any external provider involved related projects or applications support as well as Head Office.

Competencies Required:
Microsoft Office Suite, specifically Excel, Visio, Power Point, Word
Skills & Knowledge Requirements:
Soft skills:

  • Strong written and verbal communication skills

  • Good organizational skills with attention to detail

  • Multi-tasking

  • Ability to analyze and summaries information

  • Ability to work autonomously

  • Comfortable in working with multiple teams across locations with excellent inter-personal skills.

  • Management of people and capacity of the team members.

 Functional knowledge:

  • Knowledge of credit and rates business lines

  • Knowledge of US Treasuries

  • Knowledge of linear and non linear products

  • Knowledge of FX products

  • Past experience with business continuity (Disaster Recovery)

Any other relevant information:
Familiar with information systems functional and business processes

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